Interim Leadership·2026-03-13·6 min read

    The First 90 Days as an Interim HR Director: What Actually Happens

    The first 90 days of an interim HR mandate are the highest-leverage period of the entire engagement. What an experienced interim HR director does in those 90 days, and how it differs from the approach of a permanent hire, determines whether the mandate delivers lasting value or merely manages the immediate crisis.

    Why the First 90 Days Are the Highest-Leverage Period

    The first 90 days of an interim HR mandate are the highest-leverage period of the entire engagement. The organisation is in a defined state of transition. The previous HR leader has left, structures are temporarily fluid, and stakeholders are open to being influenced in ways they may not be once a permanent hire settles in and the organisation calcifies around a new normal. An experienced interim HR director uses this window deliberately. The work is not to keep things running. Any competent HR manager can do that. The work is to diagnose accurately, prioritise ruthlessly, and create conditions that will outlast the mandate. The difference between an interim who delivers lasting change and one who simply occupies the role comes down almost entirely to what happens in these first three months. The time pressure is also clarifying: unlike a permanent hire, the interim has no runway to learn on the job over a year or two.

    Days 1 to 30: Understand and Diagnose

    The first month is for diagnosis, not action. This is counterintuitive for HR leaders who are used to demonstrating value through output, but premature action based on incomplete understanding is one of the most common failure modes in interim work. In the first 30 days, the priority is structured listening: meetings with every direct report, every senior business leader, and the works council chair if one exists. The goal is not to build relationships. That is a byproduct. The goal is to gather a complete picture of what is actually true in this organisation, as opposed to what the onboarding brief said. Every organisation has a formal HR structure and an informal one. Understanding the gap between them is the diagnostic task. What processes are documented but not followed? Where are the real capability gaps in the HR team? What are the three employment situations that could become legal disputes in the next 90 days? What has the works council been unhappy about, and for how long?

    Stakeholder Mapping in the First Month

    Rapid stakeholder mapping is a non-negotiable task in the first 30 days. This means identifying not just the formal hierarchy but the informal influence network: who has the CEO's trust on people decisions, which business unit leader is sceptical of HR as a function, which line manager is sitting on a performance situation they have been avoiding for six months, and where the works council's genuine concerns lie. An interim HR director who does not complete this map in the first month will spend months two and three discovering it through friction rather than deliberate inquiry. Stakeholder mapping in a German organisation also requires specific attention to co-determination structures. The works council is not just a compliance obligation, it is an organisational actor with its own priorities, relationships, and history with HR. Understanding that history before making any significant move is essential.

    Days 31 to 60: Prioritise and Align

    Month two shifts from listening to synthesis. By day 31, the interim HR director should have a clear view of the situation and be ready to present a prioritised assessment to the CEO and relevant leadership stakeholders. This is not a 40-page strategy document. It is a clear articulation of the three to five things that matter most, the two or three things that are urgent, and the things that can wait. The discipline of prioritisation is what separates experienced interim leaders from those who arrive and attempt to fix everything simultaneously. In month two, the interim begins to move on the highest-priority items while simultaneously aligning the organisation around the approach. Alignment means making sure the CEO, CFO, and relevant business leaders are calibrated on what HR can and cannot deliver in the available timeframe, and what decisions need to be made by leadership rather than delegated to HR.

    What Is Typically Found on Arrival

    What experienced interim HR directors find on arrival is remarkably consistent across mandates. Undocumented processes are nearly universal. The previous HR leader carried critical knowledge in their head, and it left with them. Legacy employment conflicts that have been managed by avoidance rather than resolution are common, particularly in organisations that have been through growth or leadership change without strong HR presence. Works council tensions arising from accumulated small grievances, missed consultations, late notifications, communication that was legally compliant but felt disrespectful, are frequently present and rarely mentioned in the initial brief. Capability gaps in the HR team are the norm rather than the exception: team members who are skilled in their specific function but have never been asked to operate at a business-partner level. None of these findings are surprising. What matters is that they are identified quickly and addressed in the right sequence.

    Days 61 to 90: Execute and Stabilise

    The third month is execution and stabilisation. By this point, the highest-priority items are in motion, the stakeholder map is understood, and the works council relationship is at least functional. The interim is now in the mode of delivering: resolving the employment situations that were identified as urgent, implementing process fixes that address the most critical documentation gaps, beginning the conversation with leadership about the permanent hire profile or the structure that needs to be in place after the mandate ends. Stabilisation means leaving the organisation in a condition that is not dependent on the interim's continued presence. Every action taken in month three should be evaluated against the question: will this hold after I leave? If the answer is no because it depends on the interim's personal authority or knowledge, it is not stabilisation. It is dependency creation, which is the opposite of good interim work.

    The Transition Plan from Day One

    The transition plan should be started on day one, not day 89. This is the mindset that separates excellent interim work from average interim work. From the first day, the interim HR director should be tracking what knowledge needs to be transferred, what processes need to be documented, what decisions need to be made by the organisation rather than deferred to the interim, and what the profile of the next HR leader should look like given what has been learned about the organisation. This is not defeatism. It is professional discipline. The organisation hired an interim because it needed expert, temporary capacity. The goal is not to make the interim indispensable; it is to leave the organisation stronger than it arrived. Organisations that have worked with experienced interims understand this. Organisations that are new to interim models sometimes resist it, and that resistance is itself a stakeholder management challenge to be addressed directly.

    The Handover Mindset

    Every interim engagement is designed to end. This is a feature, not a limitation. The handover mindset, thinking constantly about what needs to be in place for the organisation to function without the interim, produces better decisions throughout the mandate. It prevents the accumulation of knowledge in a single person, encourages the development of the permanent HR team, and ensures that the most important work is codified rather than left implicit. A well-executed interim mandate results in a documented assessment of the situation on arrival, a clear record of decisions made and rationale, process documentation for the critical HR operations, a well-defined profile for the permanent hire, and a relationship with the works council that is functional and understood. Handing over a clean brief to the incoming permanent HR director is the final deliverable of the mandate, and it is as important as anything done in months one through three.

    Written by

    Andrea Wexel

    Founder, Wexel Consulting